Credit Specialist (Bogotá)

Purpose

The Credit Specialist is part of the GBS-DR, Global Operations team and is responsible for conducting thorough review of conditionally approved retail credit applications received through Digital and Contact Centre channels. The Credit Specialist identifies inconsistencies in the application, validates all required SAM messages, underwrites and makes decisions on the application while adhering to authorized approval limits. Validation of identity forms is a critical component of the review process, requiring all investigation activities to be documented in the case.

Accountabilities

• Champions a customer‑focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge.
• Underwriting Retail Credit by:
  • Reviewing and authorizing conditionally approved applications for accuracy and consistency in all credit policies.
  • Executing thorough credit investigations and providing sound re...