Job Description

Work Schedule: Monday to Friday - Dayshift, Full Onsite

Location: BGC, Taguig

Industry: Shared Service

Key Responsibilities

  • Manage and guide the credit management team, tracking performance through KPIs and metrics.
  • Act as the escalation point for complex, sensitive, or high-risk credit issues.
  • Conduct credit assessments and ongoing reviews for new and existing customers, setting and managing credit limits.
  • Evaluate the financial health and creditworthiness of clients to minimize exposure to risk.
  • Recommend and implement action plans to enhance credit processes, collections, and risk management.
  • Maintain and regularly update process flows, SOPs, and desk instructions to ensure compliance and efficiency.
  • Coach, mentor, and motivate team members to foster a high-performing and accountable team.
  • Ensure adherence to credit policies, collection best pra...

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