Job Description
Credit Controller Key Responsibilities:
Accountable for own ledger portfolio c500 invoices
Liaise with clients by email and phone to ensure timely payment of invoices, minimising overdue debts while maintaining positive customer relationships
Ahere to team collection KPI’s
Maintain excellent ledger controls - Keeping accurate records of all customer collections and query activities in collections CRM
Facilitate customer query resolution
Escalate and report payment issues and delays to management in weekly 1 to 1s with credit manager
Collaborate and build strong trusting relationships with internal and external stakeholders:
Work closely with billing sales, and cash and banking teams, to resolve discrepancies and minimise collections delays .
Individual weekly cash flow forecasting
Credit check assessments
Customer data validation checks
Produce team reports
Candidate Requirements
Essential:
Mi...
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