Credit Controller

Credit Controller Key Responsibilities:

• Accountable for own ledger portfolio c500 invoices
• Liaise with clients by email and phone to ensure timely payment of invoices, minimising overdue debts while maintaining positive customer relationships
• Ahere to team collection KPI’s
• Maintain excellent ledger controls - Keeping accurate records of all customer collections and query activities in collections CRM
• Facilitate customer query resolution
• Escalate and report payment issues and delays to management in weekly 1 to 1s with credit manager
• Collaborate and build strong trusting relationships with internal and external stakeholders: Work closely with billing sales, and cash and banking teams, to resolve discrepancies and minimise collections delays.
• Individual weekly cash flow forecasting
• Credit check assessments
• Customer data validation checks
• Produce team reports