Job Description
Key Responsibilities:
- Answer all incoming calls from patients and doctor's room.
- Give out information telephonically or by e-mail about trading hours, sites and prices of tests that the organisation offers.
- Transfer calls to correct departments.
- Take messages for staff that are unavailable.
- Identify and notify customers who are delinquent on account payments.
- Track ongoing repayments and maintain contact with customers if they move or miss payments.
- Establish repayment options and schedules for customers based on financial situation and level of debt.
- Compiling and maintaining records of business transactions.
- Maintain files and records so that they remain updated and easily accessible.
- Perform all credit control duties as required.
Job Types: Full-time, Permanent
Work Location: In person
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