Job Description

Key Responsibilities:

  • Answer all incoming calls from patients and doctor's room.
  • Give out information telephonically or by e-mail about trading hours, sites and prices of tests that the organisation offers.
  • Transfer calls to correct departments.
  • Take messages for staff that are unavailable.
  • Identify and notify customers who are delinquent on account payments.
  • Track ongoing repayments and maintain contact with customers if they move or miss payments.
  • Establish repayment options and schedules for customers based on financial situation and level of debt.
  • Compiling and maintaining records of business transactions.
  • Maintain files and records so that they remain updated and easily accessible.
  • Perform all credit control duties as required.

Job Types: Full-time, Permanent

Work Location: In person

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