Credit Controller

Join our finance team based in Luton as a Credit Controller. You will play a key role in managing outstanding debt, resolving invoice queries, and ensuring cash collection targets are achieved while maintaining strong customer relationships.

The Role

Primary purpose is to investigate, identify, and resolve outstanding invoice issues, ensuring prompt payment collection and reducing aged debt across the ledger.

Key Responsibilities

• Communicate with customers and operational teams to resolve account queries.
• Build and maintain strong customer relationships through regular phone and email contact.
• Manage aged debtors and implement effective debt collection processes.
• Chase and collect overdue payments while maintaining a professional and customer-focused approach.
• Investigate payment delays and work proactively to resolve disputes.
• Maintain accurate customer records and account information.