Job Description

About the opportunity:

We are working as the internal recruitment partner for our client, Manx Collections, a reputable financial services provider known for delivering responsible lending and excellent customer support.

Due to continued growth, we are seeking an experienced Credit Controller/Collections Officer to join their friendly and close-knit team. You’ll play a key role in supporting customers who have fallen into arrears, working with empathy and professionalism to achieve the best possible outcomes for both the customer and the business.

This is a fantastic opportunity for someone with solid collections experience who enjoys working in a collaborative, supportive office environment.

Responsibilities:

  • Contact customers via telephone, email, letter, and text to collect overdue payments in line with company policies and FCA regulations.
  • Manage a portfolio of customer accounts, reducing delinquency and aiming to return accou...

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