Job Description
About the opportunity:
We are working as the internal recruitment partner for our client, Manx Collections, a reputable financial services provider known for delivering responsible lending and excellent customer support.
Due to continued growth, we are seeking an experienced Credit Controller/Collections Officer to join their friendly and close-knit team. You'll play a key role in supporting customers who have fallen into arrears, working with empathy and professionalism to achieve the best possible outcomes for both the customer and the business.
This is a fantastic opportunity for someone with solid collections experience who enjoys working in a collaborative, supportive office environment.
Responsibilities:
Contact customers via telephone, email, letter, and text to collect overdue payments in line with company policies and FCA regulations.
Manage a portfolio of customer accounts, reducing delinquency and aiming to return accounts to up-to-date ...
We are working as the internal recruitment partner for our client, Manx Collections, a reputable financial services provider known for delivering responsible lending and excellent customer support.
Due to continued growth, we are seeking an experienced Credit Controller/Collections Officer to join their friendly and close-knit team. You'll play a key role in supporting customers who have fallen into arrears, working with empathy and professionalism to achieve the best possible outcomes for both the customer and the business.
This is a fantastic opportunity for someone with solid collections experience who enjoys working in a collaborative, supportive office environment.
Responsibilities:
Contact customers via telephone, email, letter, and text to collect overdue payments in line with company policies and FCA regulations.
Manage a portfolio of customer accounts, reducing delinquency and aiming to return accounts to up-to-date ...
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