Credit Controller

THE KEY RESPONSIBILITIES OF THE ROLE ARE:
Debt Management
Collect outstanding debtor balances promptly and professionally.
Conduct comprehensive debtor account reconciliations and resolve discrepancies (e.g., credit claims, pricing issues) in a timely manner to maintain data integrity
Payment Processing
Accurately allocate customer payments to accounts within agreed timeframes ensuring compliance with internal controls.
Credit Control
Review and release credit-blocked orders in accordance with company policy and risk guidelines.
Establish and maintain new customer credit accounts, assessing creditworthiness for new and existing customers.
Customer & Stakeholder Engagement
Respond to and resolve inquiries from customers, management, and internal teams (Sales, Credit Admin, Dispatch).
Build and maintain strong relationships with internal and external stakeholders to ensure smooth resolution of queries.
Reporting & Analysis
Prepare and deliver monthl...