Credit Controller

THE KEY RESPONSIBILITIES OF THE ROLE ARE:

Debt Management

• Collect outstanding debtor balances promptly and professionally.
• Conduct comprehensive debtor account reconciliations and resolve discrepancies (e.g., credit claims, pricing issues) in a timely manner to maintain data integrity

Payment Processing

• Accurately allocate customer payments to accounts within agreed timeframes ensuring compliance with internal controls.

Credit Control

• Review and release credit-blocked orders in accordance with company policy and risk guidelines.
• Establish and maintain new customer credit accounts, assessing creditworthiness for new and existing customers.

Customer & Stakeholder Engagement

• Respond to and resolve inquiries from customers, management, and internal teams (Sales, Credit Admin, Dispatch).
• Build and maintain strong relationships with internal and external stakeholders...