Credit & Collection Officer

Credit & Collection Officer

Support the collection process, contact customers and claim outstanding debts, enhance and improve the DSO and collection rate. 

Key Responsibilities 
 

• Follow up bank accounts, keep records and perform the allocation of the incoming payments 
• Contact customers for balance reconciliations and payment allocation 
• Follow up with clients, for all open balances and overdues 
• Evaluate customer creditworthiness and assess credit risk 
• Manages / follow up  blocked orders 
• Negotiate repayment plans with customers
• Follow up the public sector  withholding taxes and duties process in order to ensure the accurate entries in SAP & collect the relative certifications 
• Prepare and send reconciliation and dunning le...