Job Description

Position description

Job title

Credit Administrator

Function

Central Services - Business Support 4

Roles & Responsibilities

Context


We are seeking a reliable and results-driven Credit Administrator to join our finance team full time. The successful candidate will be responsible for managing customer accounts, following up on outstanding debts, and ensuring timely collection of payments while maintaining positive customer relationships.



Key Responsibilities



  • Contact customers to follow up on overdue accounts via phone, email, or written correspondence

  • Negotiate payment plans and resolve billing issues professionally

  • Maintain accurate records of all collection activities

  • Monitor customer accounts and aging reports

  • Escalate difficult or high-risk accounts when necessary

  • Ensu...
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