Job Description

About the Role


We are looking for an experienced Dialer Engineer / SIP Engineer who has deep expertise in setting up and scaling VoIP-based contact center solutions using Asterisk or similar technologies. The ideal candidate should have hands-on experience in building inbound and outbound dialer systems from the ground up, with a strong grasp of SIP protocol, cloud infrastructure, and telephony integration best practices.






Key Responsibilities


● Dialer Setup & Architecture


○ Design and implement scalable cloud-based inbound and outbound dialer architecture using Asterisk, Kamailio/OpenSIPS, and related tools.



○ Lead the end-to-end setup of dialer systems including IVR, predictive/auto/manual dialing modes, and queue management.


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