Job Description

Counter Fraud First Party Claims Handler


  • Make a real difference by protecting genuine customers while tackling suspicious first party claims in line with our Claims Philosophy.






  • Join a supportive counter‑fraud community and work with modern tools, share insights, and grow through coaching and learning.






  • Hybrid working: 80% home / 20% office, aligned to our Bristol Regional Service Centre.


    • About the role

    Protect what matters and join a trusted insurer dedicated to safeguarding customers and combating fraud. As a Counter Fraud First Party Claims Handler, you’ll manage a portfolio of suspicious First Party claims across product classes, using your investigative approach, counter‑fraud tools and technical expertise to identify and address potential fraud while ensuring genuine claims are handled with care and integrity. You’ll work collaboratively with intern...

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