Counselor

Job Description – Admission Counselor Department: Counseling / Admissions Location: Chandigarh University, Mohali Campus Employment Type: Full-Time Role Overview The Admission Counselor will be responsible for guiding prospective students through the admission process, providing program-related information, addressing queries, and converting leads into enrollments. The role requires excellent communication skills, relationship management, and a student-centric approach to achieve admission targets. Key Responsibilities Counsel prospective students and parents regarding academic programs, eligibility criteria, career opportunities, and the admission process. Handle inbound and outbound calls, emails, and digital inquiries effectively. Follow up with prospective students to maximize admissions conversions. Maintain accurate records of interactions and update lead status in the CRM system. Achieve individual admission and conversion targets as assigned. Build and maintain strong relations...