Counselor

Company: PhysicsWallah

Location: Remote Working

Job Type: Full-time

Key Responsibilities:

* Counsel students (and/or parents) regarding course offerings, exam preparation

strategies, and academic goals.

* Understand students’ learning needs and recommend suitable courses for JEE/NEET

preparation.

* Follow up with leads through calls, WhatsApp, or email to ensure high conversion

and satisfaction.

* Maintain accurate records of interactions and progress in the CRM system.

* Collaborate with the marketing and academic teams to enhance user experience and

retention.

Requirements:

* Minimum 1 to 2 years of experience in academic counselling, preferably in JEE/NEET

domain.

* Strong communication and persuasion skills in English and Hindi.

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