Job Description

  • Fluency in English with exceptional written and verbal communication skills
  • Computer literacy (SAP, Salesforce, Microsoft Office, Gmail and Google documents).
  • Ability to report to work on time and perform full shift (as there is a requirement to cover different time zones shift times may end as late as 7:00pm Eastern Standard Time)
  • High speed internet access for occasional work from home capabilities and knowledge of basic computer set up.
  • Ability to work on local holidays to support the North American business.
  • Professional communication skills. Should be able to communicate with peers, customers and vendors both verbally and via e-mail in a respectful and friendly manner when under stress.
  • Active listening skills. Ability to ask probing questions, understand concerns and overcome objectives.
  • Ability to build relationships by phone and e-mail.
  • Ability to work in a fast-paced environment. Should be able to ...

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