Job Description

Better places, thriving communities.



Job objectives and responsibilities

  • Build and maintain effective professional customer relationships and communications.

  • Help manage customer service delivery and communications as part of the service department.

  • Communication and liaison with the service team, engineering team, projects team, subcontractors, and equipment suppliers.

  • Updating relevant customer records on system database
  • To ensure that the client is fully updated at all times via relevant portals in relation to where we are with every service job.

  • Costing all jobs efficiently to avoid financial issues.
  • All admin duties completed within timely manner.

  • Respond to any client queries relating to job updates.

  • Adhoc duties assisting with service desk, small works admin as and when required.

    • ...

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