Costa Rica Service Center Lead

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok (https://www.tiktok.com/@abbvie) .

Job Description

The Costa Rica Service Center Lead is responsible for both definition and execution of the Costa Rica Service Center local strategy and the day-to-day leadership of call center operations in alignment with objectives for OneHUB, AbbVie’s centralized in-house customer service hub, in addition to oversight of all AbbVie Customer Service Programs in Costa Rica, and the associated busi...