Job Description

Position Summary: Work with District Manager and store team to ensure compliance with:
Customer service standards, Operating policies and procedures, and applicable provincial and federal legislation.
Work together with the District Managers and Store Staff to lead the store in the achievement of:
Operating efficiencies
Revenue goals
Profitability
Customer satisfaction
Responsible for sourcing, hiring, training and development of, their Store Team.
Essential Duties & Responsibilities:Communication
Communications are to be professional, timely, thorough and proactive whenever possible.
All communications are to be delivered with consistency to all store team.
All customer communications are to be friendly and productive encouraging repeat business, customer satisfaction and increased sales.
People Management
Ensure that trends of underperformance are formally addressed, with clear and documented performance improvement plans.
Formally recognize ...

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