Job Description

Job Description

Position Summary

  • Work with District Manager and store team to ensure compliance with customer service standards, operating policies and procedures, and applicable provincial and federal legislation.
  • Help the District Managers and Store Staff lead the store in achieving operating efficiencies, revenue goals, profitability, and customer satisfaction.
  • Responsible for sourcing, hiring, training and development of the Store Team.

Essential Duties & Responsibilities

Communication

  • Communications are to be professional, timely, thorough and proactive whenever possible.
  • All communications are to be delivered with consistency to all store team.
  • All customer communications are to be friendly and productive encouraging repeat business, customer satisfaction and increased sales.

People Management

  • Ensure that trends of underperformance are ...

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