Job Description

Job Purpose

  • To service & manage Sales & after-sales needs of Small Enterprises & SoHo (Small Office Home Office) segment of Corporate Customers.

Job Responsibilities

  • Build relationships and proactively cross-sell and up-sell a full range of Voice, Mobile Data, and ESS solutions to the client base.
  • Responsible for Gross adds in the existing base (upselling, cross-selling, referrals, and new VAS solutions sales).
  • Retention & churn management (CLM, periodic calls).
  • Responsible for Collection management (on call), Minimum 20 daily calls (cold calls, servicing, cross-selling).
  • Achievement of regional sales & service targets.
  • Ensure smooth customer handling and experience management.

Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:

  • Must have a Bachelor's Degree/ Equivalent

Work Experience

  • Preferably minimum 1 year of experienc...

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