Job Description

ITC WORLDWIDE is seeking a Microsoft 365/Dynamics Copilot Agent Developer to design, test, and optimize enterprise-grade Copilot agents. You will build automated evaluation pipelines, assess grounded Ness and response quality, and ensure governance and security in a complex Microsoft ecosystem.

The role emphasizes multi-turn conversational testing, prompt engineering, and KPI monitoring using Copilot Studio Kit, Azure AI, Dataverse, and Direct Line APIs.

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