Job Description

About the Role

As the Coordinator, Growth Operations, you will play a key role in delivering an unparalleled experience to every customer who interacts with the BrainStation brand. You will be responsible for all inbound inquiries across various channels and platforms. Living at the intersection of technology, education, and growth, you are an individual who is fascinated with all things digital, thrilled to create incredible customer experiences, and eager to contribute to BrainStation’s overall success.


Responsibilities

  • Maintain the responsibility & accountability for all inbound customer interactions via a number of platforms

  • Triage requests to the appropriate teams to ensure a seamless, high-quality experience

  • Address and solution any unique scenarios as they arise and ensure they are completed in a timely manner

  • Work closely with our broader growth team to ensure we are meeting our objectives and exceedin...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to BrainStation today.

    Submit Application