Job Description

Date Posted:

2026-06-29

Country:

Philippines

Location:

PH-BTG-TANAUAN CITY-BQ4 ~ First Philippine Industrial Park ~ BLDG Q4

Position Role Type:

OnsiteWhat You Will Do
  • Partner with global collections team to ensure accurate, timely documentation of customer payment status
  • Document customer feedback from returned statement of accounts and customer portals in various ERP systems, including SAP
  • Track customer feedback to enable follow-up with non-responsive customers
  • Ensure contact information for customers is up-to-date to enable automated delivery of customer statements
  • Provide invoice copies and other documentation to customers as requested
  • Update status of invoices to reflect resolved issues and broken payment promises
  • Build and maintain positive relationships with assigned customers by addressing any inquiries or concerns related to payments

    • Qualifications You Must Have...

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