Job Description

Responsibilities

  • Call insurance carriers.
  •  Access insurance carrier and/or affiliated websites.
  • Obtain eligibility and benefit breakdown.
  • Enter eligibility and benefit breakdown information into a central database and/or other locations.
  • Maintain performance.
  • Report to Manager any issues, trends, and/or challenges associated with eligibility and/or benefit.
  • Interact with fellow Eligibility and Benefits Team members in regards to best practices.
  • Work from a queue of office inquiries regarding any issues and/or requests.
  • Maintains an appropriate professional appearance and demeanor in accordance with Company policies.
  • Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies.
  • Participate in meetings as required.
  • Bring forth ideas to improve processes and materials.
  • Other duties as assigned by management...
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