Job Description
Responsibilities
Call insurance carriers. Access insurance carrier and/or affiliated websites. Obtain eligibility and benefit breakdown. Enter eligibility and benefit breakdown information into a central database and/or other locations. Maintain performance. Report to Manager any issues, trends, and/or challenges associated with eligibility and/or benefit. Interact with fellow Eligibility and Benefits Team members in regards to best practices. Work from a queue of office inquiries regarding any issues and/or requests. Maintains an appropriate professional appearance and demeanor in accordance with Company policies. Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies. Participate in meetings as required. Bring forth ideas to improve processes and materials. Other duties as assigned by management...
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