Coordinator, city operations

JD

Location: Mumbai

Experience: 5–8 Years

Industry: Pharma Logistics / Healthcare Supply Chain / Last-Mile Delivery of Medicines.

Key Responsibilities

Manage end-to-end city operations for last-mile medicine deliveries. Sourcing and Hiring Deliver Partners Ensure on-time deliveries, route optimization, and efficient fleet utilization. Oversee cold chain operations and compliance for temperature-sensitive medicines. Lead and manage city operations teams, including dispatch, hub, and delivery staff. Build strong relationships with pharmacies and healthcare partners. Handle operational escalations and ensure high customer satisfaction. Monitor hub operations, inventory accuracy, and medicine handling standards. Drive operational efficiency, cost control, and process improvements. Track key performance metrics and prepare operational reports.

Qualifications & Experience

Bachelor's degree in Logistics, Supply Chain, Business Administrati...