Coord, Operations Payroll

Under general supervision this position is responsible for accurately and efficiently tracking, posting time and answering questions about payroll information for all Manila contact center employees daily. The Operations Payroll Coordinator will be working closely with the Workforce Planning and contact center leadership team to ensure all aspects of an employee’s payroll and benefit hours is accurately recorded. The Payroll Coordinator will also work closely with Corporate Payroll and HR to ensure Government and Company guidelines are upheld regarding all payroll related matters. Auditing and reviewing entries will be required to ensure accuracy in both the payroll system as well as independently maintained spreadsheets. Periodically manage various paid and unpaid time off entitlements for the different contact centers in North America as well as the Philippines for a total of 2,300 employees. Professional and positive interaction with all levels of managemen...