Conversion Rate Optimization (CRO) Specialist

About Customer Capital 

Customer Capital is a new-age loyalty and engagement platform powering commerce, travel, luxury, and lifestyle experiences for leading banks and partners. We sit at the intersection of data, offers, communication, and conversion, helping large ecosystems turn attention into transactions and loyalty into revenue. 

The Role 

We are looking for a Conversion Rate Optimization (CRO) Specialist who owns conversion performance end-to-end — from analytics setup to funnel insights to on-ground execution. This role is responsible for ensuring that every user touchpoint across web, app, communications, and commerce flows is instrumented, measured, analyzed, and continuously improved. 

You will work closely with Product, UX, Engineering, Marketing, and Creative teams to translate data into prioritised actions that mater...