Job Description
Recruiter:
Ingenious personnel
Job Ref:
Aftermarket Controll..
Date posted:
Saturday, February 28, 2026
Location:
Cape Town, South Africa
Salary:
TBC
SUMMARY:
Service Operations Controller – Technician Scheduling & Customer Support
POSITION INFO:
This role supports the Product Support team and technicians by ensuring best management practices are followed.
Key responsibilities include:
Meeting performance criteria
Achieving service delivery objectives.
Following procedures and promoting a customer-focused service.
Implementing and maintaining actions aligned with the company''s strategic vision.
Schedule, plan, and communicate the technician's service activity to relevant staff member(s) and customers.
Assigning of technicians to attend to services, breakdowns, engineering, spray booths, and booking of all jobs on mobile tech.
Following up on all WIP jobs in progress, daily
Follow up daily on all work-in-progress (WIP) j...
Ingenious personnel
Job Ref:
Aftermarket Controll..
Date posted:
Saturday, February 28, 2026
Location:
Cape Town, South Africa
Salary:
TBC
SUMMARY:
Service Operations Controller – Technician Scheduling & Customer Support
POSITION INFO:
This role supports the Product Support team and technicians by ensuring best management practices are followed.
Key responsibilities include:
Meeting performance criteria
Achieving service delivery objectives.
Following procedures and promoting a customer-focused service.
Implementing and maintaining actions aligned with the company''s strategic vision.
Schedule, plan, and communicate the technician's service activity to relevant staff member(s) and customers.
Assigning of technicians to attend to services, breakdowns, engineering, spray booths, and booking of all jobs on mobile tech.
Following up on all WIP jobs in progress, daily
Follow up daily on all work-in-progress (WIP) j...
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