Job Description

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
We are seeking a detail-oriented and proactive Control Tower to join our team based in Bayan Lepas, Penang.
Key Responsibilities:
Relationships – Build and maintain professional, effective customer relationships.
Calls – Handle inbound and outbound calls promptly and professionally.
Support – Assist with account management and transaction processing.
Technical – Provide product and technical support related to transactions, feedback, and customer requests.
Availability – Support public holiday operations as required by organiz...

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