Control room operator

Job Purpose

To provide a 24/7 camera- and alarm surveillance on sites, tracking, mobile tracking, call centre, incident management and operational support for critical services that support the operations of the company and to ensure that all matters are addressed in a prompt, efficient, and professional manner.

Education and Experience Matric / Grade 12 or equivalent (NQF level 4). PSIRA registered (minimum Grade C). Computer literate. Exceptional telephone etiquette and communication skills. Technical background of cameras and alarm systems will be highly beneficial. Advanced surveillance body language will be highly beneficial. Proven experience with two-way radios would be beneficial. Must be able to read incident risk behaviour and perform profiling activities. Key Receivers HOD Technical Department. Technical Specialist. Task teams. Operational staff. Clients. Contractors. Local Authorities. Key Performance Areas Reporting. Monitoring and response. General. Main Duties a...