Job Description

Overview

You are in charge and responsible for the cash collection of customer receivables (On time / In full collection)


Responsibilities

Ensure the collection of payments in a timely manner (daily collection) (mail, bank files ...) :

  • Book and clear payments by type (checks, drafts ...) and considering due dates in priority
  • Collect information relating to customer deductions allowing a quick resolution of the file for yourself and / or other related departments
  • Codify disputes to direct them to the appropriate internal contacts within CBS team

    • Collect customer receivables via preventive dunning at the beginning of the month and one-off curative dunning (telephone, fax, e-mail or mail), escalate and request the action of the Key Account Managers if needed.
    Acquire knowledge of the customers and the distribution channel assigned to you (contacts, operation...)
    Obtain the resolution of disputes in collab...

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