Contracts & Customer Support Manager

Overview

Job title: Manager, Commercial Contracting & Customer Support

Department: COMMERCIAL OPERATIONS
Business Unit: CORPORATE
Reports to: Manager, Contract Performance & Sales Support
Location: Canada

Role Overview: Lead and build a high performing team; lead training and development of team members; oversee and support day-to-day activities of the Commercial Contracting and Customer Support Teams; manage team KPIs and drive operational excellence; manage and maintain departmental SOPs and documents; strengthen and maintain strategic partnerships with internal departments; demonstrate leadership behavior and company values.

Hologic, Inc. is a leading developer, manufacturer and supplier of premium molecular diagnostic products and services that are used to diagnose human diseases, screen donated human blood and aid in biomedical research. Hologic is also a leader in medical imaging syste...