Job Description

Successful candidates need to be comfortable with working on weekends, and rotation shifts as and when required.

Key Responsibilities

  • Manage high severity incidents and high customer impact incidents focusing on fast recovery
  • Champions production resilience and availability, focusing on superior client experience, by working with the operation team and technology development teams
  • Drive the implementation of Site Reliability Engineer (SRE) and Chaos Engineering design for all strategic systems
  • Drive effective communication between business and technology with regards to production service reliability and performance
  • Drive continuous improvements in processes or systems leveraging Site Reliability Engineering methods
  • Respond to, evaluate and analyze production incidents to minimize their impact as well as devise innovative solutions to prevent them in the future
  • Impr...

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