Contract Customer Experience Associate - Goderich (15 Hours/Week)

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Responsibilities

• Take a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Process day-to-day transactions
• Nurture rich, long-standing relationships
• Contribute to the branch’s targets by identifying and fulfilling simple sales opportunities
• Be a technology expert and share your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate...