Job Description
Join 407 ETR as a Business Support Specialist on a six-month contract, serving small and medium business clients in Woodbridge with expert guidance through phone, email, and live chat.
This role focuses on enhancing customer satisfaction by addressing inquiries and resolving account-related issues efficiently. Candidates should possess two years of experience in managing business relationships, complemented by strong communication skills and the ability to work in a fast-paced environment.
Key Responsibilities:
• Deliver exceptional customer service through multiple channels
• Resolve account inquiries and maintain customer relationships
• Process billing and lease agreements with accuracy
• Promote timely payments and manage account adjustments
• Interact with customers professionally to enhance their experience
Requirements:
• Education in Business or related fields preferred
• Minimum of 2 years managing business accounts
• Strong communication and p...
This role focuses on enhancing customer satisfaction by addressing inquiries and resolving account-related issues efficiently. Candidates should possess two years of experience in managing business relationships, complemented by strong communication skills and the ability to work in a fast-paced environment.
Key Responsibilities:
• Deliver exceptional customer service through multiple channels
• Resolve account inquiries and maintain customer relationships
• Process billing and lease agreements with accuracy
• Promote timely payments and manage account adjustments
• Interact with customers professionally to enhance their experience
Requirements:
• Education in Business or related fields preferred
• Minimum of 2 years managing business accounts
• Strong communication and p...
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