Job Description
Pursue a rewarding role as a Bilingual Customer Service Professional in Scarborough, ON. This 12-month contract provides hybrid work flexibility after two weeks of onsite training.
In this dynamic role, you will respond to inquiries related to Commercial Card services, ensuring adherence to service level agreements. You'll troubleshoot issues, report problems, and work closely with teams across the bank. Candidates will enjoy flexible onsite days, offering excellent internal support and professional growth.
Key Responsibilities:
• Manage inquiries from Commercial Card Coordinators via phone or email
• Investigate and troubleshoot payment issues
• Engage with various bank departments as necessary
• Maintain records of client interactions and requests
• Communicate findings to vendors for resolution
Requirements:
• Bilingual in English and French
• 1-2 years of customer service experience
• Familiar with TSYS systems
• Excel proficiency required
• S...
In this dynamic role, you will respond to inquiries related to Commercial Card services, ensuring adherence to service level agreements. You'll troubleshoot issues, report problems, and work closely with teams across the bank. Candidates will enjoy flexible onsite days, offering excellent internal support and professional growth.
Key Responsibilities:
• Manage inquiries from Commercial Card Coordinators via phone or email
• Investigate and troubleshoot payment issues
• Engage with various bank departments as necessary
• Maintain records of client interactions and requests
• Communicate findings to vendors for resolution
Requirements:
• Bilingual in English and French
• 1-2 years of customer service experience
• Familiar with TSYS systems
• Excel proficiency required
• S...
Ready to Apply?
Take the next step in your AI career. Submit your application to IFG International Financial Group Ltd today.
Submit Application