Job Description

Join the CBRE Global Workplace Solutions team as a Contract Support!

Are you skilled in Customer Service and Administration and, looking for a new role?

CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Support to join our team in [Leeds].

What You'll Do:

Customer Service & Communication: Ensure customer satisfaction by providing prompt, professional service, accurately assessing needs, and facilitating clear communication.

Work Order & Resource Management: Raise and assign work orders to the appropriate resources. Allocate internal engineers to callouts and maintenance visits, ensuring adherence to Service Level Agreements (SLAs).

Contract & Performance Management: Understand the contract scope and seek improvements to boost performance and meet client needs.

Supply Chain & Team Coordination: Streamline work order processing by coordinating with rele...

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