Job Description
Responsibilities
- Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system
- Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database
- Actively collaborate with various stakeholders and teams when handling issues
- Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions
- Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports
- Generate reports for various stakeholders
- Any other duties as assigned
- Minimum Diploma in any discipline
- Prior experience in customer service or related roles
- Strong communication and writing skills
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