Job Description
Position Summary:
The Continuous Improvement Specialist will be responsible for leading the management and enhancement of operational processes across Latin America, ensuring the creation, mapping, standardization, publication, and continuous updating of processes. Additionally, the role involves managing non-conformities and improvement opportunities in both internal processes and customer complaints, providing support to the involved areas to ensure efficiency, quality, and customer satisfaction.
Key Responsibilities:
Manage the full cycle of regional processes: creation, mapping, standardization, publication, and updating, ensuring alignment with best practices and corporate policies.
Provide ongoing support to the areas involved in process implementation, promoting adoption and understanding of established standards.
Coordinate the management of non-conformities and improvement opportunities, identifying root caus...
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