Continuous Improvement Partner

Process Management includes roles which develop, identify, document, analyze and improve general business processes through applied methodologies in order to increase efficiencies/productivity, reduce costs, improve product quality, and increase customer satisfaction. They develop documentation to support analysis and improvement such as business requirements, functional specifications, process maps, gap/problem analysis, etc. They also develop quality assurance and compliance protocols and measurements. May also support development of training and change management materials and activities to support new processes and procedures. Includes Six Sigma / Lean / Kaizen practitioners in non-manufacturing environments.

Professional career stream includes those who are individual contributors with main emphasis on applying technical/discipline knowledge rather than managing people to achieve results – although coaching/mentoring less experienced staff, informal supervisory respons...