Continuous Improvement Lead

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

• Lead continuous improvement initiatives using Lean, Six Sigma, and productivity analysis.
• Drive IT service management enhancements, focusing on Incident and Problem Management.
• Implement automation and industrialization to improve ADM delivery efficiency.
• Analyze project financials (cost/revenue), identify cost drivers, and support cost control.
• Collaborate with stakeholders and clients to co-create value and present improvement outcomes.
• Build dashboards and reports to track KPIs and showcase ope...