Content Operations Specialist

Job Summary

Supports general business operations by providing various administrative support activities as a generalist or in a combination of disciplines in the Administrative Services Function. Performs routine assignments in the entry level to a professional job progression. Requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts. Receives instruction, guidance and direction from others.

Key Responsibilities

• Manage and oversee the organization's data assets to provide business users with high-quality data that is easily accessible.
• Manage and maintain content for entities such as Attorney and Law Firm, Judge and Judicial Branch, Geography, Expert Witness and Corporate Affiliations.
• Maintain new and existing entity data, troubleshoot company problems, respond to customer feedback, perform telephonic queries as necessary, and conduct online re...