Content Moderator 2

CONTENT MODERATOR 2 On-site, Mexico City 16,500 MXN per month (gross) As a Content Moderator 2, you will assist with our internal partners and customers submissions’ by enabling permissions, giving guidance, facilitating troubleshooting, responding to inquiries, point-of-contact support, and processing any complaints. What You Will Do: Review and moderate submissions based on global guidelines with provided content Conduct light functionality & feature testing as necessary Provide outreach to customers via scripted communications Identify and report inappropriate content, such as hate speech, harassment, and explicit material. Process product removal as needed Identify trends and provide feedback to the team Supports internal requests as needed Escalations point of contact for Content Moderator 1 Provide support to trainers, PMs and GPD as needed To Be Successful You Will Have: 1-2 years’ experience in content moderation or a related field Excellent communication skills, both written a...