Job Description

Job Information

  • Department Name – TRAINING & DEV
  • Job Type – Full time
  • Industry – Insurance
  • Service Now Ticket – INC*******
  • Modality – Hybrid
  • Work Experience – 1-3 years
  • Assigned Recruiter Contact –
  • Date Opened – 09/18/2025
  • City – Tijuana
  • State/Province – Baja California
  • Country – Mexico
  • Zip/Postal Code – *****

Responsible for translating operational and adult learning needs into effective learning solutions. Their main role is to create, update, and manage training content that enables ambassadors to successfully perform their duties, ensuring that the learning is relevant, clear, didactic, and aligned with business objectives.

This role acts as a bridge between technical knowledge and learning experience, collaborating with trainers, operational leaders, and other departments to develop materials that address different learning styles and operatio...

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