Content Designer (Personalization)

Job Description

We are seeking a Content Designer who will contribute to the advancement of digital personalization strategy for .com for a Big 5 Canadian banking client by crafting clear, consistent, and user‑centered content experiences informed by data, search intelligence, and user behavior. This role is responsible for developing scalable and accessible content frameworks that leverage AI‑enhanced search, SEO‑aligned content architecture, and GEO‑based insights to deliver highly relevant and contextually meaningful digital interactions.

The ideal candidate brings a strong foundation in content strategy and UX writing, demonstrates curiosity about emerging technologies, and has the ability to translate complex personalization logic into straightforward, intuitive, and human‑centric content. This role requires exceptional attention to detail, structured thinking, and the ability to collaborate effectively within a multidisciplinary digital environment.