Content Designer

About the Role

Are you a storyteller who loves making complex technical concepts feel simple and intuitive? Do you enjoy crafting seamless content journeys that empower both our B2B and B2C users to help themselves? We're looking for a creative and analytical Content Designer to join our Customer Experience (CX) Knowledge team. Join Dashlane and help us build a world-class self-service experience that delights our customers and enhances their security.

Unlike a marketing position, this role centers on creating self-service support content in close collaboration with the wider Customer Experience (CX) team.

As a Content Designer, you'll be a key player in shaping how both our B2B and B2C users interact with our Help Center and automated support tools. You'll collaborate closely with Enablement, Support Marketing, Go-To-Market (GTM), and Product teams to ensure our messaging is aligned and our support content is highly effective. This role is perfect for s...