Content & Conversational Design Manager

• New Opportunity | Permanent Full Time
• CBD Office Melbourne | Hybrid Opportunity
• Competitive Salary | Discount on RACV Products 

You’ll be part of a workplace where you feel you belong

Join RACV’s Group Design Practice, a multidisciplinary design community bringing together content & conversational design, product and service design and UX/UI design to deliver brilliant human-centred experiences.  

About the opportunity

The Content & Conversational Design Manager is a strategic role responsible for shaping and managing the content experience across RACV’s digital channels, ensuring clarity, consistency, and compliance. You will use your extensive content design experience to confidently leverage customer-centric design methodologies and frameworks and to partner with business leaders and Membership & Digital for the delivery of digital products and capabilities to support the R...