Job Description

Key Responsibilities
  • Analyse and synthesise audience insights into actionable recommendations and outputs.
  • Develop, review and refine user manuals, guidance materials and AI-enabled content for digital platforms.
  • Coordinate content development projects, including liaising with internal stakeholders and external agencies to ensure timely delivery.
  • Apply brand guidelines, messaging and communication standards consistently across digital applications, staff communications and customer touchpoints.
  • Conduct editorial reviews to ensure content is accurate, clear and aligned with organisational objectives.
  • Support content planning, stakeholder engagement and project coordination across multiple workstreams.
Requirements
  • Strong analytical skills with the ability to translate audience insights into practical recommendations.
  • Detail‑oriented, proactive and well‑organised, with excellent com...

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